Efforts made toward Higher Quality

In order to provide high quality and reliable products and services that meet customer needs, Epson made early efforts towards obtaining ISO 9000 series certification and has acquired ISO 9001 for all business establishments in Japan and abroad. We have also acquired ISO/TS 16949 certification that is requested strongly by major automotive manufacturers as standard.

ISO/TS 16949 is a more stringent version of ISO9001, and is a global standard that meets the requirements of the automotive industry.

Quartz Segment Quality Policy

With the customer always foremost in mind...

  1. Provide satisfying and reliable products and services by creating and delivering customer value.
  2. Continuously innovate work processes, review the quality of work, and achieve QCDS targets.
  3. Identify the root causes of problems through a "shop-floor" approach, and implement the PDCA cycle to solve them in a logical manner.

Quality Management System certification

ISO9001

Type of Certification ISO9001:2008, JIS Q9001:2008
Awarded to Seiko Epson Corporation INA PLANT
Seiko Epson Corporation HINO OFFICE
Miyazaki Epson Corporation
Certified by Bureau Veritas
Certificate No. 3250712
Original Approval Date December 6, 2005
Date of expiration November 7, 2017
ISO9001 certification pdf 739KB
Type of Certification ISO9001:2008
Awarded to Epson Precision Suzhou Co.,Ltd.
Certified by SGS
Certificate No. 14/20461
Original Approval Date May 29, 2012
Date of expiration September 1, 2017
ISO9001 certification pdf 294KB
Type of Certification ISO9001:2008
Awarded to Epson Precision (Thailand) Ltd.
Certified by TUV Nord
Certificate No. 44 100 122190
Original Approval Date July 2, 2012
Date of expiration November 7, 2017
ISO9001 certification pdf 509KB
Type of Certification ISO9001:2008
Awarded to Epson Precision Malaysia Sdn. Bhd.
Certified by SIRIM QAS International Snd. Bhd.
Certificate No. AR5711
Original Approval Date September 28, 2012
Date of expiration September 14, 2018
ISO9001 certification pdf 161KB

ISO/TS16949

Type of Certification ISO/TS 16949 : 2009
Awarded to SEIKO EPSON CORPORATION INA PLANT
Certified by Bureau Veritas
Certificate No. 190727
Original Approval Date November 9, 2005
Date of expiration August 16, 2017
ISO/TS 16949 certification pdf 593KB
Type of Certification ISO/TS 16949 : 2009
Awarded to Epson Precision Suzhou Co.,Ltd.
Certified by SGS
Certificate No. 191589
Original Approval Date September 2, 2014
Date of expiration September 1, 2017
ISO/TS 16949 certification pdf 528KB
Type of Certification ISO/TS 16949 : 2009
Awarded to Epson Precision Malaysia Sdn. Bhd.
Certified by SIRIM QAS International Snd. Bhd.
Certificate No. 261985
Original Approval Date April 08, 2014
Date of expiration September 14, 2018
ISO/TS 16949 certification pdf 302KB

  • Print copies of the certifications are allowed to produce from the PDF files listed above, if the need arises. However, no alterations are permitted in any circumstances.
  • Adequate care must be taken not to cause any misunderstanding about the scope of a certification and the awardee, when handling the certification.
  • Print copies produced from the above PDF files must be properly discarded when the valid term of the certification expires.
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